Privacy Policy

Last updated: 18 June 2026

Introduction

This privacy policy explains how velvet-empire collects, uses, and protects your personal information when you use our website and services.

Information we collect

We may collect the following types of information:

• Name and contact details when you submit enquiry forms
• Email address for correspondence purposes
• Information about your business and requirements
• Technical data including IP address, browser type, and device information
• Cookie data as described in our cookies policy

How we use your information

We use your personal information to:

• Respond to your enquiries and provide consultations
• Deliver the services you have requested
• Improve our website and services
• Comply with legal obligations

Legal basis for processing

We process your personal data based on:

• Your consent when you submit forms or contact us
• Contractual necessity when providing services
• Legitimate interests in operating and improving our business

Data sharing

We do not sell your personal information. We may share your data with:

• Service providers who assist in delivering our services
• Professional advisers when legally required
• Law enforcement or regulatory bodies when obligated by law

Data retention

We retain your personal information only for as long as necessary to fulfil the purposes outlined in this policy, or as required by law. Enquiry data is typically retained for three years unless you request earlier deletion.

Your rights

Under data protection law, you have the right to:

• Access your personal information
• Rectify inaccurate data
• Request erasure of your data
• Object to processing
• Request restriction of processing
• Data portability
• Withdraw consent at any time

Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction.

International transfers

Your information may be transferred to and processed in countries outside the United Kingdom. Where this occurs, we ensure appropriate safeguards are in place to protect your data.

Changes to this policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date.

Contact us

For questions about this privacy policy or to exercise your rights, please contact us at [email protected]